Reference

Legal Terms That Govern Your Account on 8mbetes

Your use of 8mbetes — including deposits via bKash, Nagad, or Rocket, account access, and all platform activity — is subject to these legal terms. Access and eligibility depend on your local law and the regions where 8mbetes operates.

Account TermsPrivacy and DataJurisdiction NoticeWallet PolicyEligibility Rules
8mbetes Legal Terms That Govern Your Account on 8mbetes
LEGAL CONTACT PATHS

How to Reach Us on Legal and Policy Matters

If you have a question about these terms, want to request a copy of your account data, or need to flag a policy concern, use any of the contact paths below. We aim to respond to policy-related queries within a reasonable time during our support hours.

Live Chat Open the chat widget from your account dashboard. This is the quickest path for account-specific legal queries, including wallet verification questions.
Email Support Send your query to our support address from the email linked to your account. Include your account ID so we can locate your records without delay.
Help Centre Our help centre carries the current version of all policy documents. Check there first for answers about data retention, account closure, and eligibility rules.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

We take a straightforward approach to data: collect what is needed to run your account, keep it secure, and give you clear ways to access or remove it. Here is how that works in practice.

Data Handling

We collect account registration details, transaction records including bKash and Nagad activity, and device access logs. We do not sell this data to third parties.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your settings. You can manage cookie preferences from your browser at any time.

Account Security

Account access is protected by password and OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Requests

You may request a copy of your stored data or ask us to delete your account by contacting support with your account ID. We process these requests in line with applicable law.

Common Questions About Our Legal Terms

These are the questions we hear most often about policy, data, and account rights. If yours is not here, reach us via live chat or email.

These terms apply to anyone who opens an account or uses the platform. Eligibility depends on your local law and the regions where 8mbetes is permitted to operate.

Contact support via live chat or email with your account ID. We will locate your records and provide the data in line with applicable data protection requirements in your region.

Yes. Send a deletion request through email support from your registered address. We will process it according to our retention policy and confirm once it is complete.

We log the transaction reference, amount, and timestamp linked to your account wallet. This is used for verification and dispute resolution, not shared with unrelated third parties.

We publish the updated terms here with a revision date. Continuing to use your account after the update date means you accept the revised terms. Check this page periodically.

Reach our support team via live chat first. If the matter is unresolved, you may escalate by email with your account ID and a clear description of the dispute for formal review.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.